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B Corp Movement and the Development of Corporate Social
Responsibility Practices: Ethnography of A Pharmaceutical Company
Sonia Capucho Coutinho, Monica Freitas
Pages - 16 - 35 | Revised - 11-09-2021 | Published - 15-06-2022
Published in Social Entrepreneurship, Innovation and Finance: Theory and Practice in Challenging Times (SIBRM9)
MORE INFORMATION
KEYWORDS
Corporate Social Responsibility (CSR), Ethics, B Corp Movement, Ethnography In Companies, Certification.
ABSTRACT
Consideringthe emerging social and environmental needs, companies are beginning to awaken to
the awareness that they must take responsibility for changing the business paradigm, whose
objective does not have to be exclusively profit for their own benefit. This work focuses on the
development of Corporate Social Responsibility practices and the transformation process into a B
Corp company based on ethnographic research carried out in a Portuguese pharmaceutical
company, which aims to understand the functioning, values and motivation for involvement with
what they call the common good. Establishing a clear social or environmental improvement
purpose and developing practices to achieve it is the basis for a company to become B Corp11.
This work concludes that there is no recipe for a company to become B, taking into account that
its performance depends on various internal and external factors, as well as its business area.
However, it verified the undeniable weight of stakeholder networks in the adequacy of
organizational values and practices according to the parameters dictated by social responsibility,
including in the pharmaceutical sector.
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Mrs. Sonia Capucho Coutinho
Phytoderm, Lisbon, 1069-061 - Portugal
sonia.coutinho@aln.iseg.ulisboa.pt
Mrs. Monica Freitas
Faculty of Social and Human Sciences, of NOVA University of Lisbon (FCSH-NOVA), Lisbon, 1069-061 - Portugal
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