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A Critical Study of Workplace Factors Determining The Engagement Of Generation Y Employees
Henry Drieberg, Jarreth Yeo, Lee Kar Fai, Shalini Selvam
Pages - 105 - 144     |    Revised - 13-09-2021     |    Published - 20-12-2021
Volume - 0   Issue - 0    |    Publication Date - December 20, 2021  Table of Contents
Generation Y, Gen-Y, Workplace Engagement, Employees.
According to Malaysia’s Department of Statistic, Generation Y (also known as “Gen-Y”) has now become the majority of employees within the workplace. Studies have shown that this generation of workers is different from the generations that came before them. Our study further showed that not all conventional wisdoms of what positively engage them in the workplace are proven, within Malaysia’s context.Overall, the quantitative research has given us a total of 523 usable data that were collected through convenience and snowball sampling, administered via an online survey website. Using both multiple linear regression and one-way ANOVA statistical approaches, a set of valid and reliable independent variables were able to be tested. The study found that work-life balance (under leisure construct) and having friends at work (under social construct) do not positively impact engagement among Generation Y, whereas the remaining three constructs of extrinsic, intrinsic and altruistic have positive correlations. Additionally, the study has given the differences of factors determining the engagement that exist between generational cohorts; of Gen-Y, Gen-X and Baby Boomers. Through the study, even though we do not particularly study the correlation of workplace factors for the older cohorts, it is noteworthy to mention that as the generation becomes older, the more engaged they are in the workplace. Further research is recommended to study the data in understanding the correlation in determining the engagement factors that led to this observation.
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Mr. Henry Drieberg
DHL - Australia
Mr. Jarreth Yeo
Business School, Victoria University, Melbourne, VIC 8001 - Australia
Mr. Lee Kar Fai
Business School, Victoria University, Melbourne, VIC 8001 - Australia
Miss Shalini Selvam
Business School, Victoria University, Melbourne, VIC 8001 - Australia

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