Home   >   CSC-OpenAccess Library   >    Manuscript Information
Empirical Design Guidelines for Enhanced Incorporation of Task Management in Web Browsing
Saad T Alharbi
Pages - 106 - 119     |    Revised - 15-08-2013     |    Published - 15-09-2013
Volume - 7   Issue - 3    |    Publication Date - September 2013  Table of Contents
MORE INFORMATION
KEYWORDS
Browser, Design, Guidelines, Revisit, Task Management, Web.
ABSTRACT
Task management features have become a necessity in web browsing, especially with the high proliferation of pages and information in the web. This paper presents a novel approach called TaskBar which helps manage pending tasks during web browsing. It works as a to-do list in the web browser and provides various task management features such as reminders and priorities to help decide which tasks should be dealt with first. A two-session controlled experiment was carried out to evaluate TaskBar and compare users' performance with and without task management features. The obtained data were analyzed in terms of task accomplishment time, rate of completion, and users' satisfaction. The results showed that incorporating task management features in web browsing, particularly TaskBar, significantly improved users’ performance in terms of task completion time, completion rate, and satisfaction. These results were interpreted into a set of design guidelines for the employment of task management features in web browsers .
1 Google Scholar 
2 CiteSeerX 
3 refSeek 
4 Scribd 
5 SlideShare 
6 PdfSR 
A. Cockburn, and B. McKenzie, “What do web users do? An empirical analysis of web use,”International Journal of Human-Computer Studies, vol. 54, no. 6, pp. 903-922, 2001.
A. Cockburn, S. Greenberg, S. Jones, B. McKenzie, and M. Moyle, “Improving web page revisitation: Analysis, design and evaluation,” IT & Society, vol. 1, no. 3, pp. 159-183, 2003.
B. MacKay, and C. Watters, “Building support for multi-session tasks,” in CHI '09 Extended Abstracts on Human Factors in Computing Systems, Boston, MA, USA, 2009, pp. 4273-4278.
B. MacKay, and C. Watters, “Exploring multi-session web tasks,” in Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, Florence,Italy, 2008, pp. 1187-1196.
B. MacKay, M. Kellar, and C. Watters, “An evaluation of landmarks for re-finding information on the web,” in CHI '05 extended abstracts on Human factors in computing systems, Portland, OR, USA, 2005, pp. 1609-1612.
C. S?rensen, D. Macklin, and T. Beaumont, “Navigating the World Wide Web: bookmark maintenance architectures,” Interacting with computers, vol. 13, no. 3, pp. 375-400, 2001.
D. Abrams, R. Baecker, and M. Chignell, "Information archiving with bookmarks: personal Web space construction and organization." pp. 41-48.
D. Hupp, and R. C. Miller, “Smart bookmarks: automatic retroactive macro recording on the web,” in Proceedings of the 20th annual ACM symposium on User interface software and technology, Newport, Rhode Island, USA, 2007, pp. 81-90.
D. Morris, M. R. Morris, and G. Venolia, “SearchBar: a search-centric web history for task resumption and information re-finding,” in Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, Florence, Italy, 2008, pp. 1207-1216.
H. Obendorf, H. Weinreich, E. Herder, and M. Mayer, “Web page revisitation revisited:implications of a long-term click-stream study of browser usage,” in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, San Jose, California, USA,2007, pp. 597-606.
J. Harry N. Boone, and D. A. Boone, “Analyzing Likert Data,” Journal of Extension, vol. 50,no. 2, 2012.
L. Tauscher, and S. Greenberg, “How people revisit web pages: empirical findings and implications for the design of history systems,” International Journal of Human Computer Studies, vol. 47, no. 1, pp. 97-138, 1997.
M. Kellar, C. Watters, and M. Shepherd, “A field study characterizing Web-based information-seeking task,” Journal of the American Society for Information Science and Technology, vol. 58, no. 7, pp. 999-1018, 2007.
M. Kellar, C. Watters, and M. Shepherd, “The impact of task on the usage of web browser navigation mechanisms,” in Proceedings of Graphics Interface 2006, Quebec, Canada,2006.
N. Jhaveri, and K.-J. Räihä, “The advantages of a cross-session web workspace,” in CHI '05 extended abstracts on Human factors in computing systems, Portland, OR, USA, 2005,pp. 1949-1952.
Q. Wang, and H. Chang, “Multitasking bar: prototype and evaluation of introducing the task concept into a browser,” in Proceedings of the 28th international conference on Human factors in computing systems, Atlanta, Georgia, USA, 2010, pp. 103-112.
R. Boardman, and M. A. Sasse, “"Stuff goes into the computer and doesn't come out": a cross-tool study of personal information management,” in Proceedings of the SIGCHI conference on Human factors in computing systems, Vienna, Austria, 2004, pp. 583-590.
R. R. Hightower, L. T. Ring, J. I. Helfman, B. B. Bederson, and D. H. James, “Graphical multiscale Web histories: a study of padprints,” in Proceedings of the ninth ACM conference on Hypertext and hypermedia : links, objects, time and space---structure in hypermedia systems: links, objects, time and space---structure in hypermedia systems,Pittsburgh, Pennsylvania, United States, 1998, pp. 58-65.
R. R. Hightower, L. T. Ring, J. I. Helfman, B. B. Bederson, and J. D. Hollan, “PadPrints:graphical multiscale Web histories,” in Proceedings of the 11th annual ACM symposium on User interface software and technology, San Francisco, California, United States, 1998, pp.121-122.
S. Greenberg, and A. Cockburn, “Getting back to back: Alternate behaviors for a Web browser's back button,” in Proceedings of the 5th Annual Human Factors and the Web Conference, NIST, Gaithersburg, Maryland, USA, 1999.
S. Kaasten, A. Cockburn, S. Greenberg, B. Mckenzie, and M. Jasonsmith, “WebView: A graphical aid for revisiting Web pages,” in `Proceedings of the 1999 Computer Human Interaction Specialist Interest Group of the Ergonomics Society of Australia (OzCHI'99), Wagga Wagga, Australia, 1999, pp. 15-22.
S. Kaasten, and S. Greenberg, “Integrating back, history and bookmarks in web browsers,”in CHI '01 extended abstracts on Human factors in computing systems, Seattle,Washington, 2001, pp. 379-380
S. Kaasten, S. Greenberg, and C. Edwards, “How people recognize previously seen Web pages from titles, URLs and thumbnails,” People and Computers XVI: Memorable Yet Invisible: Proceedings of HCI 2002, pp. 247-266, 2002.
W. Jones, H. Bruce, and S. Dumais, How Do People Get Back to Information on the Web?:How Can They Do it Better?: IOS PRESS, 2003.
W. Jones, H. Bruce, and S. Dumais, “Keeping found things found on the web,” in Proceedings of the tenth international conference on Information and knowledge management, Atlanta, Georgia, USA, 2001, pp. 119-126.
Dr. Saad T Alharbi
Taibah University - Saudi Arabia
stharbi@taibahu.edu.sa