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Understanding the Drivers of Frequent Purchases on Amazon: Factors Influencing Online Shopping Behaviour
Ekaterina Shubina, Violeta Cvetkoska
Pages - 21 - 30 | Revised - 31-08-2025 | Published - 01-10-2025
MORE INFORMATION
KEYWORDS
E-commerce, Purchase Frequency, Consumer Behaviour, Predictive Analytics, Amazon.
ABSTRACT
In the evolving digital marketplace, understanding the mechanisms that drive frequent purchases
is pivotal for both researchers and practitioners. This study investigates the determinants of
repeat purchasing on Amazon, aiming to uncover the key factors that motivate consumers to
engage in multiple transactions within a short time frame. Utilizing a robust dataset of 602
responses collected through an online survey, we employed quantitative analysis and advanced
visualization techniques via Power BI to examine the interaction between consumer
characteristics, product attributes, and platform specific features. Our findings indicate that the
product category plays a critical role in influencing purchase frequency, with segments such as
groceries, gourmet food, and fashion emerging as significant predictors of repeat buying
behaviour. Additionally, the analysis reveals that the strategic use of customer reviews, advanced
product search filters, and features like “save for later” markedly enhance the likelihood of
frequent purchases. Moreover, increased browsing frequency correlates with heightened
consumer engagement, suggesting that repeated exposure to tailored digital content fosters a
stronger propensity for recurring transactions. The insights derived from this study are particularly
important for Amazon marketplace sellers, digital marketing strategists, and e-commerce platform
developers. By leveraging these findings, stakeholders can design more effective customer
engagement strategies, optimize marketing efforts, and ultimately cultivate greater customer
loyalty. This research contributes to the broader discourse on online consumer behaviour by
providing a detailed, data-driven exploration of the factors influencing purchase frequency on one
of the world’s leading e-commerce platforms.
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Dr. Ekaterina Shubina
Faculty of Economics & Media, Hochschule Fresenius, Berlin, 12159 - Germany
Professor Violeta Cvetkoska
Ss. Cyril and Methodius University in Skopje - Macedonia
vcvetkoskaphd@gmail.com
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