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Inclusive Design in AI-Driven Leadership: Implementation and Challenges in Small Businesses
Aleena Shah, Nabeel Nasir, Aishah Shah
Pages - 19 - 42     |    Revised - 31-01-2024     |    Published - 29-02-2024
Volume - 15   Issue - 1    |    Publication Date - February 2024  Table of Contents
AI-driven Leadership, Inclusive Design, Challenges & Implementation
This study explores AI-driven leadership support systems in marketing, employee recruitment, and workplace diversity management. It emphasizes inclusive design approaches to enable leaders from diverse backgrounds to utilize these systems effectively in globalizing small businesses. The study explores the current state of AI applications in leadership support through an analysis of interviews with different leaders from various sectors, inclusive design principles in technology, problems faced by diverse leaders during internationalization, and incorporation of impact assessment into inclusive, comprehensive designs. The methodology follows a case study approach using interviews as the main data collection medium. The results indicate a rapidly changing environment for AI-driven leadership support systems with various applications across different areas. Language barriers, cultural differences, and differences in communication styles are some of the challenges faced by small business owners who want to expand their market worldwide. The findings also demonstrate how such challenges can be tackled through AI system designs characterized by multilingual support and cultural sensitiveness. The recommendations from leaders further highlight the transformative potential of AI-driven leadership support systems in promoting inclusivity, driving innovation, and empowering businesses to navigate complex challenges in a rapidly evolving digital landscape.
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Miss Aleena Shah
Faculty of Management Sciences, Riphah International University, Rawalpindi - Pakistan
Mr. Nabeel Nasir
Riphah International University, Islamabad - Pakistan
Miss Aishah Shah
School of Electrical Engineering and Computer Science, National University of Science and Technology, Islamabad - Pakistan

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